Systematic Programs More than the Sum of their Parts

There are five elements that serve as the principal building blocks of Prevail’s online programs:

1. Dynamic interactive lessons: multi-media e-learning lessons rooted in psychotherapeutic strategies that mitigate symptoms of behavioral health problems
2. 24/7 peer support: structured Instant message support from “Peer Coaches” that identify user needs, build trust, and enhance readiness to act
3. myPrevail interactive experiences: “Virtual conversations” that gather user information, issue standardized assessments and employ a branching logic structure to route users within the program
4. Customized referrals: warm hand-offs into the resources already made available in the implementation environment (e.g., telephonic wellness coaching, EAP) based on a set of user attributes defined for that specific implementation
5. Web 2.0 communities: next generation social information exchanges that allow users to anonymously seek and provide guidance to fellow users

All of Prevail’s programs create an immersive user experience through the interplay of these and other elements, depending on the specific program goals. Through extensive focus grouping and a commitment to iterative improvement, Prevail has developed a web platform that coordinates the delivery of these elements in a manner that achieves both clinical efficacy and high completion rates.